Privacy

123win Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information 123win collects from players in the Philippines, how we use and protect it, and what rights you have over your own data.

Last updated: June 2026

1. Introduction

This Privacy Policy applies to all players who register or interact with the 123win platform at 123win.fun. By creating an account or using any part of our service, you agree to the collection and use of your information as described in this policy.

123win is committed to handling your personal data responsibly. We collect only what is necessary to provide a secure, functional gaming experience for Filipino players — and we do not sell your information to third parties under any circumstances.

Scope: This policy covers personal data collected through account registration, gameplay activity, financial transactions, and your interactions with our support team on the 123win platform.

2. Information We Collect

We collect personal information in two main ways: information you provide directly, and information generated automatically when you use the platform.

Information You Provide

When you register or use 123win, you may provide the following types of personal information:

Data Type Examples Why We Collect It
Identity Full name, date of birth, government-issued ID Account verification and age confirmation (21+)
Contact Mobile number, email address OTP verification, account notifications, support
Financial Bank account details, GCash/Maya reference information Processing PHP deposits and withdrawals
KYC Documents Philippine government ID photos Identity verification before first withdrawal

Information Collected Automatically

When you access 123win through a browser or our mobile app, we automatically collect certain technical data, including:

  • Device type, operating system, and browser version
  • IP address and approximate location (country/region level)
  • Session timestamps and pages visited
  • Game activity logs and betting history associated with your account

This data is used to maintain platform security, detect suspicious access patterns, improve the player experience, and ensure the platform is functioning correctly.

3. How We Use Your Information

123win uses your personal data strictly for the following purposes:

  • Account management: creating and maintaining your 123win account, including authentication via OTP and managing your PHP balance.
  • Transaction processing: verifying and processing deposits and withdrawals through Philippine banking channels, GCash, and Maya.
  • Identity and age verification: confirming that all players are at least 21 years of age, as required for the platform.
  • Platform security: detecting and preventing fraud, unauthorised access, and account misuse.
  • Customer support: responding to queries and resolving account issues submitted to [email protected].
  • Platform improvement: analysing usage patterns at an aggregate level to improve features, performance, and the overall player experience.
  • Legal compliance: fulfilling obligations under applicable Philippine regulations related to data protection and financial transactions.

We do not use your personal data for: selling to advertisers, profiling for unrelated commercial purposes, or sharing with third parties outside of the contexts described in this policy.

4. Sharing Your Information

123win does not sell, rent, or trade your personal information. We may share limited data with trusted third parties only in the following circumstances:

Payment Processors

To process your PHP deposits and withdrawals, we share necessary transaction details with Philippine payment service providers. These providers are bound by their own data security and privacy obligations.

Identity Verification Services

For KYC purposes, your identity documents may be processed by a verification partner. This is a one-time process required before your first withdrawal and is handled securely.

Legal Requirements

We may disclose your information if required to do so by law, court order, or regulatory authority. In such cases, we will disclose only what is legally required and no more.

Business Operations

Service providers who assist with platform hosting, security monitoring, and technical infrastructure may have limited access to data in the course of their work. These providers operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.

5. Data Security

123win uses SSL encryption across all platform sessions to protect data in transit. Account access requires OTP verification, and our systems are monitored for unusual activity around the clock. Financial data is stored using industry-standard security controls.

While we apply reasonable and appropriate measures to protect your personal information, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your password or OTP with anyone, and contact us immediately at [email protected] if you notice anything unusual with your account.

Your responsibility: Keep your login credentials confidential. 123win staff will never ask for your password. If someone contacts you claiming to be 123win and asks for your password or OTP, treat it as a phishing attempt.

6. Data Retention

We retain your personal data for as long as your 123win account is active. If you close your account, we will retain certain records — such as transaction history and identity verification data — for the period required by applicable Philippine regulations and our internal compliance obligations. After that retention period, your data is securely deleted or anonymised.

7. Your Rights

As a player on 123win, you have the following rights in relation to your personal data:

  • Access: You can request a summary of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or outdated information linked to your account.
  • Deletion: You can request deletion of your personal data, subject to any legal retention obligations that apply.
  • Restriction: In certain circumstances, you can ask us to limit how we process your data while a concern is being resolved.
  • Objection: You can object to processing of your data where we rely on legitimate interest as the legal basis.

To exercise any of these rights, contact us at [email protected]. We will respond to all data-related requests within a reasonable timeframe.

8. Cookies and Tracking

123win uses cookies and similar technologies to keep your session active, remember your preferences, and help us understand how players navigate the platform. We do not use third-party advertising cookies or cross-site tracking technologies.

You can manage cookie settings through your browser. Disabling certain cookies may affect platform functionality, such as staying logged in during a session.

9. Minors

123win is strictly for adults aged 21 years and older. We do not knowingly collect personal information from individuals under this age. If we become aware that a minor has registered an account, the account will be immediately closed and any associated data removed. If you believe a minor has accessed our platform, please notify us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we make changes, the revised version will be published on this page with an updated effective date. Continued use of 123win after any changes are published constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you can reach us at [email protected]. For information about how 123win handles your account and gameplay, visit the About Us page. For terms governing your use of the platform, see the Terms & Conditions.


How 123win Keeps Your Data Safe

From encryption to strict access controls, here is what we do to make sure your personal information stays protected.

SSL Encryption on Every Session

Every connection to 123win is protected by SSL encryption. Whether you are logging in from Manila, Cebu, or Davao, your data travels securely between your device and our servers.

OTP Account Verification

Access to your 123win account requires OTP verification via your registered mobile number. This ensures that even if someone knows your password, they cannot access your account without your phone.

KYC Before Withdrawal

A one-time identity check using a valid Philippine government-issued ID is required before your first withdrawal. This protects your PHP balance by confirming only you can withdraw your funds.

We Never Sell Your Data

Your personal information is never sold to advertisers or third-party marketers. We collect only what is needed to run your account, verify transactions, and keep the platform secure.

Secure Payment Handling

All PHP deposit and withdrawal details are handled through trusted Philippine payment channels. Financial data is stored with strict access controls and is never shared beyond what is needed to process your transaction.

Your Right to Update or Delete

You can request access to, correction of, or deletion of your personal data at any time. Just reach out to our support team and we will handle your request promptly and transparently.


Join 123win Today

Play Securely on 123win — Slots, Betting & More in PHP

Your data is protected every step of the way. Create your free 123win account and explore everything the platform has to offer — all transactions in Philippine Peso. Adults 21 and above only.

21+
For adults 21 years and older only. Play responsibly.